Jan 12 COVID Updates: We will continue to operate with our regular hours, but will be reducing the number of customers allowed in our store to 4 at a time.
Urban Bulk & Refill is located in Leslieville, Toronto. We stock grocery and pantry items, soaps, household cleaners, personal care products and more in bulk so you can shop with less packaging. We also carry a variety of lifestyle goods to help make low impact living a little easier.
Online Ordering: How it Works
We're working on getting the last of our products online, so if anything is missing you'd like to buy, send us an email and we will get it online for you.
Any products that are out of stock will be removed from your order, and you will be refunded for them. We'll get in touch if there's a substitute we'd recommend.
Orders will be packed primarily in paper bags, with some items in plastic bags to maintain freshness. If you'd like all of your products to be packaged in paper bags, leave us a note in your checkout cart. Ordered products may be +/-5g from posted weights and include any packaging in total weight.
No cancellations or refunds will be allowed for online orders. If you have a concern with the quality of any product purchased, please reach out to us at email@example.com and we will work with you to resolve it. Gift cards can only be purchased and redeemed in-store. Points are available for in-store purchases only.
IN-STORE/CURBSIDE PICKUP (FREE)
> We are currently offering in-person pick up at our store, at 1380 Queen St E. Pick up is available 7 days a week. If you would like to have your order brought out to the curb, please call us on arrival at 647-344-8075.
> Once you receive your 'Ready for Pickup' email, please try to come to the store within 48 hours. If you anticipate needing more than 48 hours, please leave a note in your cart. We're a small store with limited storage space :)
LOCAL DELIVERY ($4.99)
> We deliver within a 3km radius of the store. You can expect delivery to be within 5 business days of order.
> Once delivery is scheduled, you'll receive an email/text update
> If you're purchasing products and delivering them as a gift, please feel free to leave a note in your checkout cart with any message you'd like to give to the recipient and we'll handwrite it out on a card for them
We encourage ‘BYOC’, or ‘Bring Your Own Container’. Just make sure containers are empty, clean and dry.
We price all refills based on weight. Please weigh all containers on one of our scales and write down the weight, then refill your container with whichever product you’d like. At cash we’ll weigh the total product and deduct the weight of your container, so you’re just paying for what’s inside!